This is my business writing résumé.

A PDF version is available at the bottom.

Portfolio samples and references are available upon request.

Profile

Experienced writer and editor. Portfolio includes journalistic, marketing, technical, instructional, and Web-based work. Conversant in a wide range of subject matter, such as health, technology, and culture. Articulate and highly literate communicator. Strong editing and proofreading skills.

Freelance experience

November, 1984 through present

Advertising
Marketing
Journalism
Proofreading
Public relations
Technical/instructional
Web content

Website portfolio

Advertising

Appcon, a software/technological services company. Rewrote copy for an advertorial page in IBM's eServer magazine, "iSeries" edition.

The Levy Group, a restaurant company. Wrote radio spots for client-catered parties held in sports stadiums. These spots were aired in Chicago, Cleveland, and Kansas City.

Marketing

Aqua Connect, LLC, a software company. Wrote product spec sheet. Edited and updated white paper and other collateral to create unified voice.

Asia Group Sourcing, a global sourcing consulting firm. Edited company overview and product brochures and rewrote sections as required.

CopyDesk, Inc., an agency that provides businesses with professional writers on freelance and/or full-time basis. Wrote copy for direct mail postcard.

John Crane, Inc., a manufacturer of industrial seals. Wrote copy for direct mail postcards and other collateral. Wrote copy for ethanol production brochure. Edited and proofread various marketing pieces.

The Levy Group, a restaurant company. Wrote direct mail pieces promoting client-catered parties held in sports stadiums. Wrote slogans for stadium vendors to promote client's line of sports event gourmet food concessions.

Pratt Corporation, a provider of point-of-purchase and merchandising services. Wrote copy for retail signage, store displays, billboards, and brochures, as needed by company's clients. Rewrote installation instructions for storm panel manufacturer.

Sacon International Laboratories/Royal Family, a manufacturer and distributor of skin care products and nutritional supplements. Wrote and edited articles for a promotional newsletter.

Steelcape, Inc., a software company. Edited and updated white paper and other collateral to create unified voice.

Journalism
(See also
Full-time experience)

Print and online publications:

Proofreading

Scudder Investments, a financial services company. Proofread fund fact sheets, PowerPoint presentations, and other collateral.

Public relations

Pro Edit Chicago, a video production and editing company. Wrote press release announcing company startup.

Technical/instructional
(See also
Full-time experience)

American Association of Medical Assistants (AAMA), a national association of medical assisting professionals. Wrote tutorial and reference documents instructing staff in HTML authoring, Web site file and directory management, and various computer-related procedures.

Aqua Connect, LLC, a software company. Wrote a user manual for Apple OS X terminal server software.

CEIVA™ Logic, Inc., a maker of digital picture frames. Edited owner's manual and rewrote sections as required.

DiamondCluster International, a business and technology solutions provider. Wrote instructional intranet site training users to create and maintain departmental sites on the DiamondCluster intranet. Content included comprehensive procedures for using company's proprietary Web authoring software, as well as internal business processes for proposing and planning a new site.

Life Fitness, Inc., a manufacturer of fitness equipment. Wrote and updated owner's manuals for stairclimbers, cross-trainers, exercise bikes, and treadmills. Wrote tutorials on AutoCAD and Visio floor plan layout and file conversion procedures for internal use. Project required learning some AutoCAD functions.

Steelcape, Inc., a software company. Wrote manuals for installing and configuring network security products. Total Integration, Inc., a software company. Updated manual for software used for inspecting pre-press graphic files.

Verascape, Inc., a software company. Wrote and updated guide for configuring and operating hardware/software platform that enables end-users to access Web-based VoiceXML applications via telephones. Wrote and updated reference manual for reading system-generated records and developing compatible VoiceXML applications. Created and updated PowerPoint training presentation for new customers.

Wangler Associates, a marketing and design firm. Created a quick-reference user's guide for a Verizon digital phone. Process involved writing and editing content.

Web content

American Association of Medical Assistants (AAMA), a national association of medical assisting professionals. Maintained and updated content for AAMA's Web site, www.aama-ntl.org. Rewrote content and wrote new content to establish new voice and style for site.

CopyDesk, Inc., an agency that provides businesses with professional writers on a freelance and/or full-time basis. Update content for Web site, www.copydesk.net.

Glendale Tile, a tile store. Wrote entire Web site. Launch of site is pending.

ShareOwners/USA, a start-up financial services company. Wrote and edited Web site content. The site is not live, but page samples are available upon request.

Full-time experience

Open Port Technology, a software company. Researched, wrote, and updated user guides, reference documents, and online help systems for Unix-based Internet Protocol messaging software and Java- and Windows/NT-based administrative client software. Researched, authored, and updated content for instructional HTML pages used in classroom presentations and self-paced tutorials. Topics included architecture, installation, configuration, migration, and integration with other systems. Research entailed installing, configuring, and operating the software, as well as interviewing engineers. Assisted in customer training sessions. October, 1998, through November, 2000

Adams/Hunter Publishing Company, publisher of AS/400 Systems Management magazine and The Master Issue software catalog. Wrote and edited product descriptions and advertorial "data pages" for catalog. Wrote product descriptions for "New Product" section of magazine. Managed and updated databases from which catalog's listings were derived. November, 1988, through June, 1996

Hyde Park Herald, Chicago's oldest community newspaper. Edited and proofread copy. Wrote news, features, headlines, and photo captions. February, 1986, through October, 1988

Website portfolio

Internship experience

Columbia College Department of Public Relations
Wrote press releases covering college's geographic and curriculum expansion. Developed one of these press releases into article for Chicago Tribune. September, 1984, through December, 1984

Other information

Computer Proficiency Software: Access, Acrobat, CorelDraw!, Excel, Filemaker Pro, Foxpro, FrameForge, FrameMaker, Freehand, Illustrator, ImageReady, Photoshop, PowerPoint, QuarkXpress, Visio, Word, Wordperfect. Scripting: HTML4, Cascading Style Sheets, some JavaScript, VBScript, and ASP. Platforms: Macintosh, PC, some UNIX.

Other Skills and Experience Screenwriting; print design, layout, and production; Web design and development; project management; brainstorming; troubleshooting.

Education Bachelor of Arts Degree in Journalism from Columbia College, Chicago, 1985

Download a PDF of my writing résumé.